I purchased a brand new Viking Stove, the stove was defective and was missing a part.
Viking range how to#
I have called Viking on several occasions, and they did not provide any help or tell me where I might get someone to fix the freezing problem and did not give me any information on how to get the freezing problem fixed. Anything put into the fruit and vegetable drawer freezes despite the fact that the drawer is kept at the highest available temperature setting. Nonetheless, the freezing problem has not been fixed and there has been no improvement.
Viking range full#
It has been reduced by the wheelbarrows full of money I paid to have the freezing problem fixed. After spending wheelbarrows full of money to have the freezing problem fixed, the only thing that has changed is my bank account. I have had factory authorized Viking repair technicians make numerous attempts to fix the freezing problem. Nonetheless, the fruits and vegetable that I put in the drawer freeze. Among other constant and apparently unfixable problems, I keep the large fruit and vegetable drawer at the highest available temperature setting. I have a Viking Refrigerator that is, and always has been, a piece of junk.
I spent about $30k on my appliances and am beyond frustrated and in disbelief that this company treats their customers like this. I waited decades to be able to have chef quality top notch (at least in theory) appliances and to go through this is horrible. How ridiculous is this to have an oven you spent thousands upon thousands on have this many issues and then on top of it, get no help, no customer service not be able to speak to anyone with authority to hear you and help with what is clearly an oven with "ISSUES". Even had one guy I just spoke to on the main customer service number tell me there is no record of me ever having service performed when as of today I have had 2-glass pieces where the heating element is replaced, had the springs on the over door replaced, that the glass for the door replaced due to condensation and have had the clock replaced 3 times. In calling Viking, they offer no help, have passed the buck each and every time, wouldnt let you speak to a supervisor, wont give you the corporate phone number or district manager contact info. There is clearly a design flaw or issue with the unit we purchased as there is no reasonable explanation as to why we should have ongoing issues like this. Had this repaired again, then the same issue happened again. Then a couple years later, the same things happened (clock started filling with moisture and then stopped working). Then the first of the clocks we had started filling with moisture. It came to us with the glass heating unit inside broke and with glass shards hanging down. Derived from our ranges and rangetops, gas and electric cooktops combine sleek design versatility with powerful performance.I purchased a kitchen full of new viking appliances and have issue after issue with the double oven I purchased.
Viking range series#
Viking 3 Series cooktops offer the freedom and power to cook however - and whatever - you like.
Viking range professional#
Virtuoso cooktops, transitionally designed appliances that deliver professional results at home while providing versatility and modern style to any kitchen. Induction elements transform your cookware into the heat source for a cooler, efficient, and energy saving method of cooking. Introducing Viking’s first optional integrated cooktop. Viking 7 and 5 Series cooktops give you the freedom to not only cook whatever you like, but however you like. Cooktops fit perfectly into islands and countertops, strategically delivering all the BTUs one could ever need. Built-in cooktops provide professional performance exactly where you need it.
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